We primarily offer block bookings i.e. booking for a whole term. This is due to the naturally evolving nature of the class, building on strength, stamina & sequences, as well as giving our small company financial security. This means, there are no refunds for missed classes. However we may be able to fit you in to an alternative class depending on space/ level (if we are told at least 24 hours in advance of your absence)
Blocks usually run in blocks of 10 weeks (with half term after 5 weeks) roughly in line with school terms. Dates of the terms are found on the class pages.
JOINING PART WAY
Sometimes people discover classes part way through our block of classes. It is absolutely possible to join us and come for the rest of the block. Drop ins are also possible if there is space - just drop us an email!
UNSURE OF WHAT CLASS?
If you are unsure of what class or level you wish to book onto, please don't hesitate to contact us and we would be happy to advise you. We are a friendly company and warmly welcome you into our classes and Freefall family. Get in touch!
Bounce Cards are available for our Elevate and Pilates Barre classes. You book and pay for 5 classes and come to any 5 classes across our 10 week term. That way you still get a discount, but maintain the flexibility on dates.
As we are a small and unfunded Community Interest Company, we unfortunately cannot offer refunds for classes / missed classes. If you are ill for a week, we can offer an alternative class or a recorded video (if applicable) if you would like. However, if your circumstances are extreme i.e. grieving, bad injury etc. we will do our best to reimburse you for any classes not yet attended. To be used at the discretion of the Artistic Director.
As we are a small business, as well as active freelancers with multiple jobs, and therefore may take a couple of working days to respond to your email. We are trying to implement a healthy work / life balance, so will not always respond to emails or enquiries at the weekend. Many thanks for your support.